How To Download an Invoice

Every payment produces an invoice, and they are all available from your account.

Steps

1. Open Billing from your account menu.
2. Scroll to Invoice History, which lists every invoice with its date and amount.
3. Select an invoice to open the PDF, then save it.

VAT

All plan prices are quoted exclusive of VAT. Stripe applies VAT at checkout based on your billing address and it is itemised on every invoice, so the invoice is the document to give your finance team rather than the pricing page.

Changing what appears on an invoice

Company name, billing address, VAT number and billing email are all held in the Stripe billing portal, which you reach through Manage Payment Details on the Billing page. Changes apply to future invoices. If you need a correction to an invoice already issued, contact us — Stripe can reissue it.

Invoices going to the wrong person

Set a separate billing email in the portal if invoices should go to accounts payable rather than to the person who set the account up. It is one field and it saves a monthly forward.

If an invoice is missing

The list is generated live from Stripe, so a very recent payment can take a moment to appear. If an invoice is still missing after a few minutes, tell us the date and amount and we will find it. Invoices are worth filing alongside the review records described in what triggers an HSE investigation — different auditors, same filing habit.