Browse by category
Getting Started
Creating an account, starting your trial, and getting your first document reviewed.
- How To Create a Valify Account
- How To Start Your Free Trial
- What File Types Does Valify Accept
- How To Upload Your First Document
Using Valify
Reading reports, resubmitting revisions, exports, and what Valify can and cannot review.
- What Does Critical Mean in a Valify Report
- How To Resubmit a Document After Making Changes
- How To Download Your Report as a PDF
- How To Download Your Report as a Word Document
Account and Billing
Plans, invoices, scan allowances, passwords, data protection and account deletion.
- How To Upgrade From Trial to a Paid Plan
- How To Cancel My Subscription
- How To Download an Invoice
- What Happens When My Monthly Scans Run Out
Most popular articles
- How To Create a Valify AccountWhat you need to sign up, and how to get past the verification email if it stalls.
- How To Start Your Free TrialThree scans, no card, one trial per company — and what changes when they run out.
- How To Upload Your First DocumentFrom file picker to finished report, and the notes worth adding before you submit.
- Understanding Your First ReportThe four severity groups, the order to read them in, and what the report does not do.
- What Does Critical Mean in a Valify ReportWhere the line between Critical and Needs Attention sits, and what the count does not mean.
- What File Types Does Valify AcceptPDF and Word up to 50MB each — and why a scanned printout will be rejected.
- How To Download Your Report as a PDFExporting a report as a PDF from any browser, and what the file contains.
- How To Resubmit a Document After Making ChangesResubmitting a revision, and reading the comparison that shows what the edit actually fixed.
- What Documents Can Valify ReviewRAMS on every plan, method statements and risk assessments on Growth and above.
- How To Upgrade From Trial to a Paid PlanChoosing a plan, what changes immediately, and how monthly and annual billing differ.
Still need help?
If nothing here answers your question, email support@valify.co.uk and we will get back to you as quickly as we can — within 48 hours on Starter and within 12 hours on Growth.
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